Follow us on Twitter: @AEMKH

This Knowledge Hub is maintained by the Australian Institute for Disaster Resilience, a partnership between the Australasian Fire and Emergency Service Authorities Council, the Australian Red Cross and the Bushfire and Natural Hazards CRC with funding provided by the Australian Government Attorney-General's Department.

The institute is located at:

Level 1, 340 Albert St
East Melbourne  VIC  3002


Frequently Asked Questions

  • In 2011 the Australian Emergency Management Institute completed a feasibility study to explore the nature of knowledge hubs and the need for an Australian emergency management knowledge hub. We consulted with stakeholders from all jurisdictions and more than 30 emergency management agencies and organisations, representing practitioners, research, policy, education, and information services.

    Findings included the need for an 'all hazards' approach, more connectedness in the emergency management (EM) sector and a clearing house for EM research.

    What you see here is the first phase of implementation. Over the 2012-13 financial year we will continue to expand and develop the content and functionality of the Knowledge Hub.

  • In December 2009, the Council of Australian Governments (COAG) agreed to adopt a whole-of-nation resilience-based approach to disaster management, which recognises that a national, coordinated and cooperative effort is needed to enhance Australia's capacity to prepare for, withstand and recover from disasters. The National Emergency Management Committee subsequently developed the National Strategy for Disaster Resilience which was adopted by COAG on 13 February 2011.

    You can read more about the strategy here.

  • There are a number of ways you can contribute to the Knowledge Hub:

    • Tell us about a great resource you've found, or have written. Members who are logged in can do this via the Submit Resource button throughout the Hub.
    • Send us your photos, videos and audio files, just make sure your happy with our copyright policy first.
    • Become a member and have your say in the forum space.
    • Tell us about an upcoming event, workshop or conference you are running.
    • Follow us on Twitter: @AEMKH 
    • Give us your feedback! Use the feedback button on the right of your screen or email us at and tell us what you think of the Hub and what you'd like to see here in the future.
  • Becoming a member of the Knowledge Hub gives you access to our forum space, enabling you to engage with others in the sector. It also allows you to submit resources to us that you would like to see made available on the Hub.

    Membership ensures you'll be included in consultation for future upgrades to the Knowledge Hub.

  • You can register by completing this form. A member of the Knowledge Hub team will review your application and respond to your request within 3 working days.

  • If you have forgotten your password you can reset it here.

    If you remember your password but would like to change it, you will need to log in then click on your username at the top right hand corner of the screen next to the Sign out button.

    If you're having trouble, just contact he Knowledge Hub team at



  • Profile images on the Knowledge Hub forum space are managed through Gravatar. Just go to their website, enter the email address you used to register for the Hub and click Get Your Gravatar. Gravatar will then send you an email to confirm your address, including a link to edit your profile. From there you can upload an image.

  • Of course we do! You can find them here.

  • If you're having trouble find what you're looking for you can contact us at or via the feedback button on the right of your screen.

    You can also visit the Australian Emergency Management Library or view the links at the botton of this page for other places to find information.

  • To be included in Disaster Information, natural, technological and human-caused events must meet at least one of the following criteria:

    • three or more deaths
    • 20 injuries or illnesses
    • significant damage to property, infrastructure, agriculture or the environment; or disruption to essential services, commerce or industry; or trauma or dislocation of the community at an estimated total cost of A$10 million or more at the time the event occurred.

    If you know of an event that meets this criteria but does not appear in Disaster Information, please let us know: or via the Feedback button on the right of your screen.

  • The scrolling feed at the top of our News page is provided by the ABC.

    The news stories are based on environmental scans of the most discussed topics or topics of interest to the EM sector on any given day, and also events happening in the Hub project.

    You can suggest a story by emailing us at

  • Disaster event summaries and statistics are researched by a team at the Australian Emergency Management Institute. In order to provide verified, evidence-based information for events, the team uses trusted sources such as:

    • Bureau of Meterology
    • Geoscience Australia
    • Royal Commission and coroners reports

    We obtain cost data from several sources including Government Departments, Disaster Assist and the Insurance Council of Australia. The Insurance Council's Disaster Statistics contains details of insurance losses from disaster events.

    Data for overlays on the map feature has been provided by the Department of Human Services and the Australian Bureau of Statistics. These will appear on the map soon.

  • The majority of Multimedia published on the Knowledge Hub is published under Creative Commons licences or is in the public domain. You'll need to check the individual image for more detail. Media marked Not for distribution may not be used or distributed further. You will need to contact the author or publisher directly for permission to use content marked Retained by Author/Publisher.

    If you are unsure about using a file from the Hub, please review our Copyright policy or contact us at

  • Grey literature is research that is either unpublished or has been published in non-commercial form. This may include government reports, policy statements, conference proceedings, research reports and working papers.

    While grey literature is generally not peer reviewed, it is often produced by professional associations, academics, pressure groups and research institutes.

  • A GLobal IDEntifier number is a globally common unique number assigned to disaster events by the Centre for Research on the Epidemiology of Disasters. Some events in Disaster Information have a GLIDE number.

Other Information